This letter is from Banta Singh from Punjab. We have bought a computer for our home and we found problems, which I want to bring to your notice.

 1. After connecting to internet we planned to open e-mail account and
 whenever we fill the form in Hotmail in the password column, only ******
 appears, but in the rest of the fields whatever we typed appears, but we
 face this problem only in password field. We checked with hardware vendor
 Santa Singh and he said that there is no problem in keyboard. Because of
 this we open the e-mail account with password *****. I request you to
 check this as we ourselves do not know what the password is.

 2. We are unable to enter anything after we click the ’shut down ‘ button.

 3. There is a button ’start’ but there is no “stop” button. We request you
 to check this.

 4. We find there is ‘Run’ in the menu. One of my friend clicked ‘run ‘ has
 ran up to Amritsar! So, we request you to change that to “sit”, so that we
 can click that by sitting.

 5. One doubt is that any ‘re-scooter’ available in system? As I find only
 ’re-cycle’, but I own a scooter at my home.

 6. There is ‘Find’ button but it is not working properly. My wife lost the
 door key and we tried a lot for tracing the key with this ‘ find’, but
 unable to trace. Is it a bug??

 7. Every night I am not sleeping as I have to protect my ‘mouse’ from CAT,
 So I suggest u to provide one DOG to kill that cat.

 8. Please confirm when u are going to give me money for winning ‘HEARTS’
 (playing cards in games) and when are u coming to my home to collect your
 money.

 9. My child learnt ‘Microsoft word’ now he wants to learn ‘Microsoft
 sentence’, so when u will provide that?

 10. Hey what is this, I brought computer, cpu, mouse and keypad, but there
 is only one icon with ‘MY Computer’, what happened to the remaining?

 11. There is not even single photo of mine in the ‘MY Pictures’.. when u
 will keep my photo in that.

 12. There is ‘MICROSOFT OFFICE’ what about ‘MICROSOFT HOME’

 Thanking you,